General Questions:

1. What is Innerverse? Innerverse is a wellness social club that brings together wellness, mindfulness and movement.

2. Who can join Innerverse? Innerverse is open to individuals of all ages, backgrounds, and fitness levels. Our inclusive approach ensures that you can do things on your terms.

3. Where are you located? Our Pilates Studio is located in Northville, MI. Come in and see us!

Membership and Pricing:

1. What membership options do you offer? We offer a variety of membership options tailored to your preferences. Check our membership page for more details.

2. How much does a membership cost? Membership pricing varies based on the plan you choose. Visit our membership page for a breakdown of our options.

3. Can I try a class before becoming a member? Absolutely! We offer welcome classes for newcomers as well as drop-in’s. Visit our classes page for a breakdown of our options.

Classes and Programs:

1. What types of classes do you offer? We offer a diverse range of classes, including high impact, low intensity and more. Explore our classes page for a comprehensive list.

2. Are classes suitable for beginners? Yes, we welcome participants of all skill levels. Our instructors provide modifications to ensure you have a positive experience.

3. Do I need to bring my own equipment? We provide most of the equipment needed for classes. However, socks are required and can be purchased in the studio.

Booking and Reservations:

1. How do I book a class? Members can easily book classes through our online platform or mobile app through MINDBODY. Instructions can be found on our classes or membershi page.

2. Can I cancel or reschedule a class? Yes, you can cancel or reschedule a class up to a certain time before the class starts. Please refer to our cancellation policy on MINDBODY for more information.

3. What if a class is fully booked? If a class is fully booked, you can join the waitlist. You'll be notified if a spot becomes available.

Wellness Resources:

1. Do you offer wellness resources beyond classes? Yes, we provide wellness resources, including blog articles, guided meditations, and expert insights through our Wellness Social Club.

2. Can I access wellness resources online? Absolutely. Many of our resources are available on our website and social media platforms, making it easy for you to access anywhere.

Contact and Support:

1. How can I get in touch with customer support? You can reach our customer support team through the contact us page on our website. We're here to assist you with any inquiries.

2. Do you have a physical customer service location? While we primarily offer online support, you can also visit our studios during operating hours to speak with a member of our team.

We hope these FAQs have been helpful in addressing your queries. If you need further assistance, don't hesitate to reach out to us. Your wellness journey is important to us, and we're here to support you every step of the way.